Issue Description
Phone connects but files are not accessible.
Common Causes
- Incorrect USB mode
- Corrupt USB drivers
- Device permission prompt ignored
Step-by-Step Solution
Step 1: Select File Transfer Mode
- Notification panel → USB Preferences
- Choose File Transfer
Step 2: Unlock Phone
- File access works only when phone is unlocked
Step 3: Restart Phone and PC
- Clears USB communication issues
Step 4: Update USB Drivers (PC)
- Especially important on Windows
Explore Further
- Use wireless transfer apps
Prevention & Best Practices
Disconnect safely after file transfer.